At Sonni Health, we are committed to ensuring that clients worldwide can conveniently access our products. Based in Airport Residential Area, Accra, Ghana, we ship orders to many countries across the globe with trusted delivery partners.
Once we receive your international order, our dedicated Customer Care Team will promptly reach out to guide you through selecting the most suitable shipping option and delivery time frame for your country.
Payment Options
We are working to introduce card payment services soon. In the meantime, we offer several reliable payment methods:
- Direct Bank Transfer
- Mobile Money Transfer
- Western Union
- MoneyGram
👉 Kindly provide accurate details and always share proof of payment to ensure smooth processing of your order.
Shipping Options
We work with reputable shipping partners to ensure safe and timely deliveries:
- DHL Worldwide
- Ghana Post Service
- Other Trusted Private Shipping Companies
- Your Preferred Shipping Line (upon request)
Important Notes on Shipping Costs
- Shipping charges vary by country and by courier.
- Costs are also determined by the weight of the items ordered.
- You will always be informed of the exact shipping cost before your order is confirmed.
Shipping Policy
- Payment Before Delivery:
- All international orders, including shipping costs, must be fully paid before dispatch.
- Payment Confirmation:
- Customers are required to send proof of payment to confirm receipt on our end.
- Accurate Information:
- Please ensure your delivery address and contact details are correct. Sonni Health will not be liable for delays or missing parcels caused by inaccurate information.
- No Cancellations After Shipment:
- Once an order is handed over to the shipping company, cancellations or changes cannot be made. This is due to courier policies, as shipping fees are non-refundable. Always double-check your order details before confirming.
- Tracking & Feedback:
- After your order is shipped, we will provide tracking details so you can monitor its progress. Kindly update us once you receive your package.
- If your order does not arrive within the estimated time frame, please notify us immediately so we can follow up with the shipping company on your behalf.
✨ At Sonni Health, our goal is to make international delivery seamless, transparent, and reliable. Place your order with confidence, relax, and let us deliver right to your doorstep and wherever you are in the world.
